Virtual Team Building and Management

Description

There were an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce, you are provided with a cost-effective and talented pool of employees to draw from. You are given a Follow the Sun production environment with a virtual team.

With a virtual team, you have the typical issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.

Course Curriculum

  • Introduction
    • Course Objectives ..
  • Module 1
    • Setting Up Your Virtual Team (I) ..
    • Choose Self-Motivated People with Initiative ..
    • Face to Face Meetings at First (Kick-off Meeting) ..
    • Diversity Will Add Value ..
    • Experienced with Technology ..
    • Knowledge Check ..
  • Module 2
    • Setting Up Your Virtual Team (II) ..
    • Personality Can Count as Much as Skills ..
    • Rules of Engagement ..
    • Setting up Ground Rules ..
    • Icebreakers and Introductions ..
    • Knowledge Check ..
  • Module 3
    • Virtual Team Meetings ..
    • Scheduling Will Always Be an Issue ..
    • Create a Clear Objective and Agenda ..
    • Solicit Additional Topics in Advance ..
    • Discourage Just Being a Status Report ..
    • Knowledge Check ..
  • Module 4
    • Communication (I) ..
    • Early and Often ..
    • Rules of Responsiveness ..
    • Face to Face When Possible ..
    • Choose the Best Tool ..
    • Knowledge Check ..
  • Module 5
    • Communication (II) ..
    • Be Honest and Clear ..
    • Stay in Constant Contact ..
    • Don’t Make Assumptions ..
    • Set Up Email Protocols ..
    • Knowledge Check ..
  • Module 6
    • Building Trust ..
    • Trust Your Team and They Will Trust You ..
    • Beware of “Us vs. Them” Territorial Issues ..
    • Share Best Practices ..
    • Create a Sense of Ownership ..
    • Knowledge Check ..
  • Module 7
    • Cultural Issues ..
    • Respect and Embrace Differences ..
    • Be Aware of Different Work Styles ..
    • Know Your Team Members Cultural Background ..
    • Dealing with Stereotypes ..
    • Knowledge Check ..
  • Module 8
    • To Succeed With a Virtual Team ..
    • Set Clear Goals ..
    • Create Standard Operating Procedures (SOPs) ..
    • Build a Team Culture ..
    • Provide Timely Feedback ..
    • Knowledge Check ..
  • Module 9
    • Dealing With Poor Team Players ..
    • Manage Their Results, Not Their Activities ..
    • Be Proactive, Not Reactive ..
    • Check In Often ..
    • Remove Them ..
    • Knowledge Check ..
  • Module 10
    • Choosing the Right Tools ..
    • Communication Software ..
    • Collaboration and Sharing Tools ..
    • Project Management Software ..
    • Use What Works for You and Your Team ..
    • Knowledge Check ..
  • Assessment
    • Post-Test ..