Social Intelligence | The Corporate Training School

Description

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in your social situations by learning how to express and interrupt social cues. You will create positive connections and increase your influence during social situations.

Social interactions are a two-way street, know the rules of the road! Increasing Social Intelligence will provide benefits throughout your professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you an advantage in your interactions.

Course Curriculum

Introduction
- Course Objectives ..
Module 1
- Increase Your Self Awareness ..
- Remove or Limit Self-Deception ..
- Ask For Feedback ..
- Be Open to Change ..
- Reflect On Your Actions ..
- Knowledge Check ..
Module 2
- The Keys to Empathy ..
- Listening and Paying Attention ..
- Don’t Judge ..
- Shift Your View ..
- Don’t Show Fake Emotions ..
- Knowledge Check ..
Module 3
- Active Listening ..
- Attunement ..
- Don’t Jump to Conclusions ..
- Shift Your Focus ..
- Don’t Discount Feelings ..
- Knowledge Check ..
Module 4
- Insight on Behavior ..
- Perception ..
- Facts vs. Emotions ..
- Online Communication ..
- Listen and Watch More ..
- Knowledge Check ..
Module 5
- Communication ..
- Give Respect and Trust ..
- Be Consistent ..
- Always Keep Your Cool ..
- Observing Body Language ..
- Knowledge Check ..
Module 6
- Social Cues (I) ..
- Recognize Social Situations ..
- The Eyes Have It ..
- Non-Verbal Cues ..
- Verbal Cues ..
- Knowledge Check ..
Module 7
- Social Cues (II) ..
- Spectrum of Cues ..
- Review and Reflect ..
- Being Adaptable and Flexible ..
- Personal Space ..
- Knowledge Check ..
Module 8
- Conversation Skills ..
- Current Events ..
- Conversation Topics ..
- Cues to Watch For ..
- Give People Your Attention ..
- Knowledge Check ..
Module 9
- Body Language ..
- Be Aware of Your Movements ..
- It’s Not What You Say – It’s How You Say It ..
- Open vs. Closed Body Language ..
- Communicate With Power ..
- Knowledge Check ..
Module 10
- Building Rapport ..
- Take the High Road ..
- Forget About Yourself ..
- Remembering People ..
- Ask Good Questions ..
- Knowledge Check ..
Assessment
- Post-Test ..