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Knowledge Management Essentials

Knowledge Management Essentials

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Description

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!

The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Course Curriculum

  • Introduction
    • Course Objectives ..
  • Module 1
    • Understanding Knowledge Management ..
    • What is Knowledge ..
    • What is Knowledge Management ..
    • A Brief History ..
    • Applications in the Workplace ..
    • Knowledge Check ..
  • Module 2
    • Dos and Don’ts ..
    • Data, Information, and Knowledge ..
    • The Tacit Mode ..
    • The Explicit Mode ..
    • Identifying Conversion Categories ..
    • Knowledge Check ..
  • Module 3
    • The Knowledge Management Life Cycle ..
    • Understanding Episodes ..
    • Acquisition ..
    • Knowledge ..
    • Integration ..
    • Knowledge Check ..
  • Module 4
    • The New Knowledge Management Paradigm ..
    • Paradigms of the Past ..
    • The New Paradigm ..
    • Implications and Applications ..
    • The Knowledge Management Endgame ..
    • Knowledge Check ..
  • Module 5
    • Knowledge Management Models ..
    • The Nonaka and Takeuchi Model (SECI) ..
    • Wiig Model ..
    • Kakabadse Model ..
    • Boisot Model ..
    • Knowledge Check ..
  • Module 6
    • Building a Knowledge Management Rationale ..
    • Why Rationale is Necessary ..
    • Building a Business Case ..
    • Finding Success Stories ..
    • The Commoditization/Customization Model ..
    • Knowledge Check ..
  • Module 7
    • Customizing Knowledge Management Definitions ..
    • Components of a Knowledge Management Definition ..
    • Customizing the Components ..
    • Sample Definitions ..
    • Creating a KMBOK ..
    • Knowledge Check ..
  • Module 8
    • Implementing Knowledge Management in Your Organization ..
    • Gathering Support ..
    • Identifying Opportunities for Revenue Streams ..
    • Key Knowledge Management Techniques ..
    • A Map for Success ..
    • The No-Budget Scenario ..
    • Knowledge Check ..
  • Module 9
    • Tips for Success ..
    • About the Chief Knowledge Officer ..
    • Knowledge Management Skill Checklist ..
    • The Knowledge Management Imperative ..
    • The Hype Curve ..
    • Barriers and Helpers to Success ..
    • Knowledge Check ..
  • Module 10
    • Advanced Topics ..
    • The Knowledge Management Maturity Model ..
    • Absorptive Capacity ..
    • Rustiness ..
    • Process Model Types ..
    • Knowledge Check ..
  • Assessment
    • Post-Test ..